Don Johnson Motors
Ford Certified Service Technician
Service Department - Cumberland, WI - Full Time
As a fifth-generation family business, we’re different from other companies. Different in how we treat our guests, different in how we work together, and different in the extraordinary results we achieve. These differences directly result from the outstanding individuals on our team and the unique and distinct culture they create. They’re also why we were voted 2018 Wisconsin Family Business of the Year and rank in the country's 100 "Best Dealerships to Work For," according to Automotive News.
Read about the 30 Fundamentals that serve as the foundation of our culture online at www.donjohnsonmotors.com/the-don-johnson-way.html. We proudly refer to them as "The Don Johnson Way."
The ideal candidate will be Ford and ASE certified, have experience working with various vehicle makes and models, be a reliable team member, exhibit teamwork, and add value to our guests and the organization. If you’d like to discuss joining our family, please complete the form below, and we’ll get the ball rolling. We look forward to learning about your career goals and sharing our 100+ year history with you!
What We Offer
- Family-oriented, flexible Monday - Friday work schedule
- Paid holidays and personal time off
- Health, vision, and dental insurance
- Supplemental insurance coverage
- Paid training and certification classes
- Fun and rewarding family environment
- Complimentary snacks and beverages throughout the day
- Monthly team lunches
- Verizon / AT&T Wireless plan discounts
- Opportunity to grow and advance
- Modern, state-of-the-art facilities
- Open door and open-book management
- Direct deposit payroll
- Company-funded 401K retirement savings plan
- Discounts on vehicle purchases, parts, service, collision repair, and car washes
- No-cost, no-debt associate/bachelor's/master's college degrees for you and your family
- 5-day and 4-day workweek schedule options
- Relocation assistance is available based on qualifications
Ford Certified Technician Responsibilities
- Perform work specified on the repair order with efficiency and per dealership policies and procedures
- Test drive vehicles to verify guest concerns and ensure full repair resolution
- Test vehicle components and systems using advanced diagnostic tools and special service equipment
- Diagnose, repair, and maintain automotive vehicle systems, including engine, transmission, electrical, steering, suspension, brakes, air conditioning, etc.
- Communicate directly with Service Managers to keep clients informed of their vehicle status
- Provide estimates of the time required for additional repairs, if needed
- Execute warranty repairs to manufacturer specifications
Ford Certified Technician Qualifications
- High school diploma or equivalent
- Unwavering ethics and values
- Ford Master Technician certification
- Knowledge in all aspects of automotive repair and maintenance
- Fast, eager learner and team player
- Excellent written and verbal communication skills
- Strong customer service skills
- Willingness to learn new technology
- Ability to operate electronic diagnostic equipment
- Career-driven mindset
- Clean driving record and valid driver’s license
- Willing to submit to a background check and drug screen before employment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
